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Telus rewards error

Angiemck20
Neighbour

I am unable to access my rewards points. It shows this. 

IMG_7625.png

6 REPLIES 6

TELUS_Support
Official Support Team
Official Support Team

Hi there, can you send us a private message? 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Hi I am having problems accessing anything to do with the rewards. I will attach a screenshot of what it says. upload_-aW1hZ2UwLnBuZw==-1432398524692298437..png
Sent from my iPhone

Hi @Angiemck20 that's a public response so we'll message you


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

I’m having this problem as well! Please help. 

IMG_0227.png

TELUS_Support
Official Support Team
Official Support Team

@Jennabird We sent a private message your way to collect some account info 🙂


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Jennabird
Neighbour

I’m also having this problem! It’s been happening for months now.