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I think it is disgraceful what TELUS is doing. First, they announce a major change to the rewards program, putting telus customers at risk of losing their points. Then close to the cutoff date, the systemis "down for maintenance" so customer cant red...
How do you call Telus to simply ask a question? The telephone in a nightmare. If your question is not on their list, are you unable to ask it? I have a question regarding rewards, but the automated response states I am unable to speak to anyone about...
Muhammad was the customer service Rep who came to my door to sign me up for a new subscription. He was so helpful and explained everything very clearly. He was very available for follow-up texts, and even answered a question I had at 10:15 PM!
I ordered the Telus Calendar in November 2024, still nothing! I realize there was a postal strike but that was resolved weeks ago. I've posted here before, but still no calendar. Please provide a status update. Thanks,
I was recently contacted by a fellow with a heavy east Indian accent that claimed to be a Telus promotional rep. The call came from, as indicated on the phone, TELUS 888-811-2323. He offered discounted home billing and cel phone service, a new modem ...
Not for the first time: My Telus login is bricked. Order of operations:- Go to log into My Telus Account page as per usual- Enter e-mail and password "we've sent you a log in code"- Enter the code perfectly; I checked 3 times and it's only 6 digits- ...
When trying to redeem rewards points I keep getting this message:"You recently updated your contact information that is connected to your TELUS Rewards account. This information update is still in progress and you cannot make a redemption at this tim...
am writing to seek assistance regarding the transfer of my internet service to the new owner, who is also taking over my house rental. I have submitted the transfer form twice, but neither the new owner nor I have received any email confirmation rela...
I am lucky to have answered the phone and paid the collections account with General Credit Services before it was reported to the credit bureau. I received a phone call from General Credit Solutions in regards to an account that was closed 2 YEARS AG...
My booster is showing red light
