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That was the most painful experience ever. Thought I would take advantage of the great deals on phone plans. Ordered online, esim, okay. Then it became a nightmare of constant texts, emails and calls and even an instore visit to verify and validate. ...
Hello,Has anyone else experienced this error when trying to click on a new Iphone to upgrade within the My Telus app and/or webpage. When I click on the phone I want, which is step one I get a banner that says"Looks like we ran into some problems. If...
I need to speak to a representative that isn’t Indian, my phone plan was shut off without reason so I couldn’t use it or even pay it from the app, I’ve been it on multiple plans when there should only be 1 and I’m tired of being patched to so many de...
Our two Telus mobile numbers were on our individual accounts for many years with Telus however, in June 2024 a conman switched our phones to a business mobility plan without our knowledge telling us that we will save $10 a month. In December 2024 Tel...
How do we get every single person who thought it was OK to preface marketing and advertisement texts from Telus with [Urgent!] fired? Its absolutely unforgivable behaviour.
I got the ZTE box a month ago and when i make or recieve a call antenna led turn oranges. the user guide say the device connect to UTMS when led are oranges. I tought this was an LTE device. Voice call quality is very poor compared to a call made fro...
I have a Canada US Mex plan and I arrived in Mexico and my phone won’t connect. It worked in USA and then when I took it off airplane mode after the flight to Mexico it wouldn’t connect. I’ve reset the phone, the network settings, chosen all 5 carrie...
I have this plan with a promo that lasts for one year. If I renew this plan at the end of the first year does the promo also renew for another year?
@TELUS_Support Can you please message me as well. I have the exact same problem.
A Pakistani company called Expert Tech Solutions, which impersonates Canadian telecommunications companies to defraud unsuspecting victims. They offer TELUS customers a deal on a new phone and trick them into changing the password to their mobility a...
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