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I have seen this question, but no solution.I have updated, deleted, re-installed the Telus TV app on our iPads...It won't even let me enter our username and password...as soon as I click to do so, it comes up with "LOGIN FAILED. THE APP CAN'T CONNECT...
Got a phone call from 1-833-323-3363. It came up on my phone as "Telus" but also "suspected spam". I answered and said "Hello" and no one responded for 3-4 seconds. Having worked in a call center, I know that pause is the system connecting my call to...
I recently signed up but never received a service agreement, I have chatted and called but no one seems to know why or ? I have signed up with a few providers over the years, always received an agreement. Just seems weird. I am on a bring your own ph...
I have tried to make an order for a mobility plan via Shopify EPP program. But the experience is nothing but frustrating! - When making the order with the sales on the phone, I was asked to check my identity. However, the identity software cannot ali...
Hi there,I have been using Stream+ for 2 months. I tried to cancel my subscription on January 30th. But after clicking 'Manage Subscriptions, ' it shows an error: "Sorry, your subscriptions list is not available at this time. Please try again or chec...
Hi all, hopefully someone has some insight. I purchased a 30 day easy roam pass ($60 for 30 days of using my plan as normal abroad - in Europe). This was triggered Feb 20; so 30 days later should bring us to March 22. Walked outside today, and within...
I received a new bill from TELUS for over $80.00 more monthly. I have 3 kids and cannot and would have never agreed to this new cost. The agent told me it was because of some sort of credits expiring. When I was contacted by the sales rep I was told ...
Does anybody experience the same situation, I'm on the $100 / yr, 2GB / m prepaid plan. The mobile data is not working since March 2nd.
I made the talkwide sms and talk 55 plan, it expired and did not renew as i didn't have enough founds. i topped it up now but my plan didn't start, how do i activate it?
I am writing here because i cannot hold of any technician from Telus. Please transmit this message to the decision maker. All the employees of our Ministry and the neighbors in the Factory workers we are having problems with connectivity. The signal ...
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