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Hi, I have submitted a Price Match request with Telus on 31 December 2024 and received a text same day saying your equipment price match request has been received and will be processed within 15 business days. Talked to Telus customer care as well, t...
This is a long one so apologies. I am tired of countless bots & call backs and emails. I was told to come here to vent. Back in November i got my notification of "bring it back" to return my device. Since my cotract 2 years ago i moved from AB to New...
Will USA unlocked s23+ (sm-s916u) work on Telus (AT&T /T-Moblie compatible)? Or if the frequencies match and it is unlocked, it works?? I'm ready to buy the movie but can't find one with 512GB in Canada for a decent price, if at all
Hi. I bought five cellphones on Dec.15.2024. Then, on Dec.27.2024, I did an online application for the Telus Price Match Guarantee. At the present time, only one cellphone had the price adjusted, but the others no. I have not received any news, nor t...
Does Telus have any humans still working for them. All I ever get is a useless stupid chat or that does nothing but give me the runaround. When I get back to CANADA I’ll be dropping my Telus Mobility account
Hello, we are going to New Zealand and want to get an E sim card once there. We have an Iphone 15. Is this phone "unlocked" and so can accept a temporary sim?Many thanks.
Hi I am trying to return a mobility device. I was told I will be send a waybill in 24 -48 hours. Nothing a week later. Customer care, loyalty, escalation team no one seems to know or have means to contact the team responsible for sending the waybill....
Have been trying to submit a price match but the online form link is not working. Is there a new link?
What a ********** show! over 2 hours on the phone to get a refund for the BIB amount that I paid in OCT. It has been a really bad experience, and I have had nothing but good experiences in the past, but this has me thinking twice about switching to a...
I ordered a galaxy s24 violet, as the person asked which one I wanted, I should have chosen black. Because no one told me the violet was sold out. I am on week 3 and my phone is no where to be seen, and we have talked to at least 3 people at telus, a...
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