I have a charge for over $60 for a text sent at 11:19 on January 27 at 40 cents per text and there’s over 100 instances of this charge for this exact time. It’s humanly impossible to send over 100 texts in less than a minute. Who’s the best person or...
Please can any staff member reach out I don't know what to do.... I placed an order and have yet to receive any updates. Tracking is stuck on order placed. It's frustrating because webstore says fast shipping. I can't seem to get ahold of anyone when...
I see a similar forum post (old) so starting my own for support.. I have an iPhone with an unlimited nationwide plan, and a cellular Apple Watch with a OneNumber Unlimited Access plan. When I first got this, my understanding was that I could use my w...
I paid top dollar to have cell and data services in Mexico. O followed instructions and activated the service however I rarely had a working service. I could make some calls but no data coverage. I could make texts but no Web access. Thinking it was ...
Hello. I have a Can-Us-Mex plan but I have not been able to connect to any network. Telcel and movistar both say (forbidden) behind them. No matter what I try it just won't connect. My data roaming is turned on, I have it set to automatically select ...
No cellular service while roaming in Mexico recently updated plan to unlimited Can-Us-Mex, trying to get assistance but everything ends on a call back when I can’t even use my phone, tried resetting my network, connecting manually to it etc etc and n...
Hi - I have a Samsung J3 (2018). Whenever anyone sends me a text with a picture, I get notified that I have a text with the download arrow. When I press the download arrow I get the message "Failed to download attachment from multimedia message. Try ...
Hi, when i went to link my amazon, disney, netfix account to stream+ but it always shows this error.Sorry, your subscriptions list is not available at this time. Please try again or check back later.Already talked to the telus technical departnment p...
I've been having this issue for several weeks, when I try to go to the subscription page to manage my subscription I get the error 'Sorry, your subscriptions list is not available at this time. Please try again or check back later' but I have been re...
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