Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! Factory reset Android

My wife want to sell his old Galaxy S5. Is a factory reset secure enough to delete all data on the phone?

pychzloya by Just Moved In
  • 3 replies
  • 0 kudos

My picture on text won't send

Hi,I finally got my data working on my lg G4 however when I tried to send a picture with text it won't send?Please help. I don't want to go to the Telus store for 3rd time. *611 couldn't help.

Phone Not Registered With Telus

Here's a good one...My contract started in 2014, and I was up for a device upgrade in 2017. I waited for the Google Pixel to be a $0 upgrade. In December of 2017, it was. I used Telus's online upgrade system, and a brand new Pixel was sent to me, fro...

Resolved! Prepaid out of Province

I am in BC and will be going to Nova Scotia and Ontario soon. Will i be able to use text services while in those two provinces with the plan I have now. If not any idea on what i need to do in order to use text so I do not get charged?

Tmh177 by Friendly Neighbour
  • 2 replies
  • 0 kudos

Resolved! Blocked phone

Hi, my phone is blocked. It is therefore not possible for me to call the support service. Is it possible to have a Puk number by mail?

Vac by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Samsung Galaxy S7 Edge Blacklisted Question

Okay, so I purchased of a phone of Craigslist. At the time of the meeting I made sure the phone I was purchasing was not fake, had warranty and also was not blacklisted. It checked out all fine. It was a brand new phone, never activated. I purchased ...

Telus mobility app for Android

So I have a samsung galaxy s7 edge and I am no longer able to login to my telus app, I am not a corporate user or business person, it just says when I try to login it says (Sorry there is a unexpected error logging you in please try again later) I tr...

Matt365 by Organizer
  • 4 replies
  • 0 kudos