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Updated Telus app won't open

telus-iphone-us
Just Moved In

Hello to all. I just updated my Telus app this morning on my iPhone 8 running IOS 16.7.10. The app was working perfectly, but now the updated version crashs each time I try and open it.

I have tried re-booting the device, deleting and re-installing the app (a couple of times, with re-booting) and nothing is working Any thoughts or suggestions ? Thanks in advance

2 REPLIES 2

FuzzyLogic
Community Power User
Community Power User

Which Telus app?


Just a long time customer hoping to help.

sassafras
Just Moved In

Same; I actually just created a forum account to post/ask about this as well after not seeing any other posts on it (until now).

I think they (hopefully unintentionally) slipped up and excluded iOS 16 support in their latest MyTelus app update on Wednesday.

Hopefully we grab the attention of the right people to get this remedied. 🤞