Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Greetings smart folk! I would like to move my computers to another room, but I'm seeing something different than I've seen before. The computers are on ethernet. There are two lines, like telephone lines, that go into a receptacle on the wall. I can ...
Can anyone tell me if they know why I am unable to reach Telus canada customer service by phone? I’ve been trying for days to contact Re a technical issue
Hi, I'm unable to access a singular IPv4 address, what's the best way to get support for this? The issue appears to be with the Telus WAN routing for this singular IP address (107.180.4.46). I've confirmed I'm able to access the IP using other servic...
I am moving into a new condo that only offers fibre internet. The previous tenants had used fibre, I think with another provider, and Telus can't setup the fibre internet without coming into the unit with a specialized tool to modify the cables. Due ...
https://www.telus.com/en/about/covid-19-updates According to Telus, home internet overage charges will be waived till June 30 but the overage charges are still coming up on my bill summary. On my March bill, my overage charges were still listed but a...
Last time I had optik tv years ago it could control my soundbar. Just went back to optik tv and the new slimline 2 remote codes don't work. I've never had a problem with my shaw remote controlling it. What's the fix?
Does each Boost expansion device get its signal from the Boost device wired to the modem? I was hoping that the expansion devices can pass the signal from one device to the next, thereby extending the range from the device wired to the modem, but thi...
Hello,Just wanting to make sure that I don't need an installer visit to upgrade my Telus plan from 25 to 75? I don't have Optik TV so I am pretty sure that no visit is needed, but I just want to make sure.Thanks.
How do we enable port 1 bridge mode on the new telus routers. Had my services moved and they replaced my actiontec. Can seem to find the option in the router menus
I'm interested in switching from Shaw to Telus. I'd get Gigabit internet + Optik TV + Home Phone if I went with Telus. My question is how exactly does it get installed? Currently, My Shaw cable runs from the lines in a lane behind my house to my deta...
