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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 143159 Views
  • 320 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 60276 Views
  • 43 replies
  • 7 kudos

Last of Us Episode 5

The wrong episode of last of us is airing tonight on HBO. They pulled the air date ahead but are playing the episode from last week. When I check the episode that airs on Sunday it says original air date Feb 10th,so why is it not airing tonight - Feb...

Emitskatan by Friendly Neighbour
  • 1843 Views
  • 1 replies
  • 0 kudos

MIssing VoD - TLC Episodes

@dru Episodes 1, 2, 3 of S4 of Darcey & StaceyEpisodes 1, 2, 3 of S4 of 1,000 SistersEpisode 2 of S4 of 90 Day Fiance: The Other Way

Resolved! Cloud pvr New Customer Only

Saw on the Telus site today. Is it available yet? If so how? https://www.telus.com/en/tv/4k-pvr-and-wireless-digital-box?linkname=Hardware&linktype=ge-meganav

Resolved! Netflix account sharing charges...

Anyone have an info on or willl they be cracking down on Netflix account sharing for those of us who have Netflix via Optik TV Subscription...

Resolved! Telus unreachable phone number

Why is the Telus communication system so stupid? I get these emails from Telus saying that they urgently need to hear from me and to call 3102255 (no area code). Which is unreachable to me (is it only good inside of BC?).WHY so stupid?

Matt3 by Neighbour
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  • 1 replies
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Smart device and 2.4 GHZ

Another question about connecting smart devices requiring a 2.4 GHZ connection. Background- I have several smart devices (Meross smart bulbs, HomePod, Chromecast audio, Google Nest Mini) already hooked up to my WiFi. - WiFi was previously using Smart...

JonoSK by Neighbour
  • 8565 Views
  • 9 replies
  • 0 kudos

Logged out after 1/2 hour.....repeatedly.

This happened just before the update from PIK and now it is happening again, regardless of the browser used I get logged out every 1/2 hour and have to log in again only to get logged out in 1/2 hour. Cookie is set and no adblockers etc....refreshed ...

Resuming watched shows

I have emailed this before & you so nicely thanked me for the feedback, yet nothing changed. This drives us absolutely nuts, so perhaps if I laid out better specifics, you can see what’s happening. We were watching the show, Flight Attendant - on dem...

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