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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 142299 Views
  • 320 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 60129 Views
  • 43 replies
  • 7 kudos

Resolved! Compatible sfp to RJ45 coppermodules recommendations or suggestions

Can a SFP to RJ45 copper modules connect from gigabit sfp to rj45 module to a 10 gigabit sfp to rj45 moduleor10 gigabit sfp to rj45 copper module -PCI slot on server to switch or switch to server-switch to switch ports -switch to router or router to ...

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Anonymous by Not applicable
  • 3209 Views
  • 5 replies
  • 0 kudos

Slimline Remote

Does anyone know how to program this wonderful Telus remote? I like its radio frequency buttons better than Shaw except for the Volume button that is used for synching the remote with the TV (which is not RF). It reminds me of the old JVC TV remote i...

EdJuan by Friendly Neighbour
  • 2918 Views
  • 3 replies
  • 0 kudos

Resolved! Cost of rewiring entire house with fibre wires and no wi-fi

Most connection issues are software and corrupt wi-fi or computer has a virus. You get this DOS attacks on the wifi router either from the internet or from another source nearby or wi-fi interference. With hardwire. all that is not an issue and less ...

TELUS TV+ doesn't work in Chrome on Windows 11

Just trying this feature out and after log in, it just goes to a black screen, with no errors or anything to explain what's going on. I did see mention that 3rd party cookies are required to log in, so I white-listed https://www.telustvplus.com but i...

jhallock by Neighbour
  • 2508 Views
  • 2 replies
  • 0 kudos

Disney+ Renewal Not Working

I unintentionally cancelled my disney+ subscription and I am trying to renew it. I still have it for another month but would like to renew it. I click the renew now button, it spins for a bit then does nothing. Any ideas?

Internet still not repaired

Internet has been out for 36 hours. Can't speak to anyone local to fix. Should add we've done all the reboots, etc. Telus believes Fibre cut and now repaired but is still not working.

ML57 by Friendly Neighbour
  • 1607 Views
  • 2 replies
  • 0 kudos

Resolved! Stingray Music Video Channels no longer subscribed

On January 30th, the four Stingray Music Video channels disappeared from my subscription - I now get "You are not subscribed to this channel". There was no notice of this, and if packages are going to be subdivided into smaller and smaller sets so yo...

eb99 by Neighbour
  • 4290 Views
  • 3 replies
  • 1 kudos
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