Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi looking forward to getting Telus fiber this summer it is finally coming to our town and more importantly my road. Now when it gets here how many connections are provided? Do I need to get a splitter (1x16)? I want a direct line to my computer to g...
So users were promised a big system update the end of Feb 2024... But what has actually changed?
The Problem - I am experiencing network ms and latency spikes at periodic intervals at the same time, it's a pretty obvious correlation in my video. It happens with both the ISP router, and my AXE75 which I used to attempt to fix the problem but it o...
I get that I'm not the main client of Telus but I'm looking for a way to do this without having to resort to some sort of 3rd party router. Please tell me I can use cloudflare. There are MANY dynamic DNS services listed in the interface on the fibre ...
Is BBC First currently on free preview? I recently signed up for Telus TV+ (or is still Optik TV?), and I get BBC First even though I didn’t subscribe to the Variety theme pack. None of the other channels in the Variety theme pack show up in the guid...
Telus did an installation for us Feb 17. We had an unstable connection. Feb 22 they said they did work outside. We still had an unstable connection. They've changed out the NAH and two boosters. 4 tech appts (one tech locked himself out if his vehicl...
will a telus t3200m modem work with an older tv box isb7105? Im asking because the newest optik box does not have rca ports on it which I need to power my older plasma tv . Its lacking hdmi port
I just updated to faster internet at home and they didn’t send me new hardware ? I’m still with the very old modem that I first got 5 years ago (telus t3200)
How do I stop my box from turning itself off? Can not find anything in settings.
I signed my grandparents up for the internet for good wifi. It’s supposed to be 300gb a month. We just had the installation one week ago but for some reason my app is showing that I’ve exceed my monthly data limit. It shows 1.25 gb/ -1gb. I’m so conf...
