Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I can never get the website to work when wanting to make theme pack channel changes. The site just spins and spins. Is there a trick to get the website to load for making changes?
Some time ago a goofy menu started showing up each time I turn the TV on, instead of just going to the last channel I had on. Then it went away and I was real happy about that. Now it has come back. How do I get rid of this thing? I know what channel...
I can no longer login to Optik on the Go in Chrome. Im getting the following error message: Something unexpected happened.Please try again later (LP1008) Anyone have an idea why?
Why are some series not able to be recorded yet an individual show of said series can be?
I'd love to eliminate the channels that we don't get so I can easily find the channels we do get.. Is there a way to set this up? Looked through all guides, remote functions, etc and can't find how to do this. Sure hope it's possible! Thank you!
Cannot find the channel for the racing Formula1 on Optic Tv, please help?!
We’re do I find the channel for Formula1 car racing?
In my wifi app, the status of the modem t3200m is offline but we still have access to the internet. However, I find the connection is slow. What should I do?
Where can I buy just the power adapter for Top box 4k?
I'm looking for a way to pause/schedule my Optik boxes. I have a child that gets up in the night and watches TV. I tried blocking all the channels but she found that you can still use the search function on the remote to access shows. I have gone to ...
