Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
please TURN DOWN VOLUME on television commercials
Help I cannot mirror on my tv , i attempted multiple times
With credit to @KennyR for raising it, the notice that Telus is forcing all Optik TV online logins to use the MyTelus login is concern. From a parent's perspective, if I want to let my kids use Optik TV on their mobile devices as they get older, I'll...
Intermittently the t.v. picture will freeze and then Optik TV page is shown sayingTelevision signal has been lost.To restore service try the following1. check other channels2. check your Telus supplied equipment3. check internet connection 4. Yes res...
When I turn on TV first thing that comes up is channel and PVR selections across the bottom. This is something that never used to happen months ago. This is very annoying. I just want my recordings to come up as it used to. How can I make this defaul...
My PVR box isn't work. It connects and starts booting up and then shuts off. Plugged in my other box and it works perfectly. This is the second time now that this box has done it in the past two months and its frustrating. First time had to sit on ho...
How do you get USB Mass Storage to work on the Wifi Hub?
By accident, or by design, Telus has made it virtually impossible for me to stream my OPTIK TV at my work homeI have a second home in Alberta where I stay for work. I have hooked up Telus internet and security, but not OPTIK TV, because I am supposed...
I have the new Slim remote. None of the online help relates to solving the issue. 2 weeks later and I've still not understood what to do. Most frustrating so hope someone is able to guide me through the steps. Thanks in advance
Do anyone has the experience the TV cut out for a few second and it happen every 20-30 sec, sometime shorter than that duration, it is very annoying while watching the TV. Thank you, Kurk
