Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
CBUTDT channel has been glitching cutting out sound last couple weeks
VOD is still missing latest episode of MTVs The Challenge: Ride or Dies "Knot a Problem" from Jan.18, 2023.
I got a small 24” TV set for my exercise machine. It is our third TV for our house. I was thinking of getting a digital box from Telus. I haven’t done it since their sight said 40 minutes for the waiting time. I am now thinking of getting own digital...
There appears to be no way to install the Optik TV app on a firestick. i have tried every trick I can think of. With a lot of people including myself signing up for Starlink for our RV's this is a pain in ass. I notice the competitor, Shaw has an app...
Hi to all!I am a newcomer and started using Telus 6 months ago, the tariff is 75 Internet. Everything was fine, but when I moved to a new apartment, Telus changed my contract to Internet 15 with a limit of 200 GB per month without my consent. They sa...
I get an "out of display range" warning from my older 720p projector. I have changed the aspect ratio to 720p on the box but I still get the warning. I suspect its due to hdmi 2.2 output from the box. Is there anyway of changing it to hdmi 1.4? Or is...
@AmyjWhite lotus S2E7 missing from VOD/Crave. Was there last night. Show name
I have the NFL and NHL sports apps on my Optik TV but the apps no longer show the scores. Why are the scores no longer showing? There are only dashes showing. How can I get the scores back? Thanks for any help.
I’ve noticed recently that some feeds on NHL Centre Ice channels are very delayed. For example: I have a game on right now (TBL@SEA) on channel 1105 and I received a notification on my phone that one of the teams had scored but didn’t see it on scree...
Recently I have been trying to use my Telus Wireless Digital Box to watch shows but when I plug it in it says no signal all the lights on the front work. I have tried multiple different cables and tried it with different TVs. I also have a main Telus...
