Hey everyone! It’s been a while since we launched our SmartHome Security board, and so much has changed since. You may have seen me around, but I’d like to formally introduce myself. I’m MelH, and I’ll be your security go-to expert. I wanted to take ...
If I've got the control panel, and several sensors (door, motion, CO2, smoke, flood, glass), do I need WiFi to make them work? I understand I would likely need WiFi to be able to control/monitor the systems from my phone, but what if I am getting the...
We had a sales person come to our door to promote Telus home security. It was a package and deal we were actually interested in. My son suddenly became sick this week and I am unable to make the decision about the security system at this moment. I to...
I just had Telus Home Security installed. The tech told me that there is a way to set the system to disarm when I unlock the smart door lock. I can't seem to find this in the settings? Is it actually possible to do that? If so, how?#SmartHome #SmartD...
Is it possible to create a schedule for the T2000 thermostat in auto mode, with an upper and lower temperature range where it will trigger heat or cool outside of the range as applicable? I've had regular and other smart thermostats where I can set a...
Want to make sure it’s not a scam
Hi, I signed a contract with SmartHome security (indoor camera) on May 1, and I have 30 days promotion which means I am free to use it. I called the TELUS representative to cancel my service on May 18. The next day I followed their instruction and re...
Can anyone verify door to door marketers in Fredericton
What is TELUS SmartWear Security? Disguised as charm necklaces, bracelets, and keychains, TELUS SmartWear Security is a discreet personal safety device, equipped with a hidden button that you simply double-click to instantly text your GPS location to...
Telus bought ADT and our problems started. Keep getting calls to tell me that Telus bought ADT and what a great phone offers they have. Every time requested them to remove my number as I am not changing my cell provider. Every time they promise and s...
Hi there, i'm new to the forums. I have an Echo Show 8 and I've followed the instructions on downloading the Alexa app and linking the 'Telus Smart Home' skill. It finds all my devices except the skybell doorbell cam. However it immediately says "the...
