Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Latest topics

When can we expect a fix?

What's it been, about 3 weeks now since the update?This ap is a complete failure.Constantly have to restart because of expired tokens, HDCP errors, which was not an issue pre update, and other errors.When can we expect a fix?At the very least they co...

Qix by Organizer
  • 0 replies
  • 0 kudos

Resolved! Updated Pik box needs constant rebooting

I hope this Pik update gets better.All too often it loses the wifi signal, drops out of a program and up pops the message "Sorry an error occurred. Please try again." (This, despite the device telling me my wifi signal is "excellent")Sometimes it rec...

dfrancey by Helpful Neighbour
  • 8 replies
  • 1 kudos

Resolved! HGTV On Demand list is empty?

I tried removing and adding channels, but I pretty much can't see any On Demand shows anywhere. There was one episode of Walking Dead, nothing under HGTV. I'm subscribed to both those channels. Where is the content?

MonicaDot by Just Moved In
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  • 0 kudos

What was the point of the update?

It certainly didn't add anything to my experience as a user.You took a perfectly adequate app and completely broke it.Pre update things were working fine, not great but it was usable.Now, I have to scroll through unsubscribed channels in the live gui...

Qix by Organizer
  • 1 replies
  • 6 kudos

Resolved! PikTV tv shows on demand

I’m trying to check out new shows on demand through PikTV. For example, Doom Patrol. I click on the show, and proceed to episode 1 of season 1. Once clicked on I see: You are not subscribed to this channelTo watch, visit Telus.com/myaccount to add to...

Kempai by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Ne Pik box

I Recieved the email my new box was being shipped, later on received an email that it had been delivered and to activate my new box. I have not received my ney box yet. What is going on?

chaveza by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Pik Tv

I've had the same Plan for over a year now and not realizing that I was paying or am I for something I don't actually have or get on my current Tv. In my Tv package(pik) i'm suppose to get 30 channels Ummm I get 7 channels an thats cause i have an an...

Nat18 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Waiting on my new Pik TV box

How long does it take for you to receive the new box from the time you get your e-mail saying that your new box is on the way? Got my email on April 22nd and I'm currently still waiting.

Resolved! Haven't yet received new Telus TV Digital Box

I've had the old PikTV box for years, and have seen that they are being replaced with a new Telus TV box. I haven't had any emails or notices regarding being sent a new box, besides a notice on the PikTV home screen saying I should expect a new box b...

ks9001 by Just Moved In
  • 4 replies
  • 0 kudos