Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
My on demand is missing episode 7 of "Based on a true story". Why is that?
Anyone from Telus care to comment on a post from +3 weeks ago? ZERO response so far... pitiful! @Ann3posted: https://forum.telus.com/t5/Optik-TV/Erase-multiple-recordings/m-p/143148#M13134 to follow on... I recently deleted a 'Series Recording' . BBC...
Hi, new to TELUS TV+. So far so good. I got the remote to control my Sony TV and change the volume on my Pioneer av receiver. When I hit the power button on the remote, the TV shura off, but not the av receiver. Is there a way to fix/program this?
Dave from Telus called to inform me that Telus now had fibre optics in my neighborhood, WestSprings Calgary. He said that if I was one of the first 1000 customers to sign up I would get a really good deal on a 2 year contract plus an added $300 credi...
I can't log in, It didn't sign in automatically so i have to sign in manually. Everytime I try it just says login failed even I already put the right email and password. I tried doing it on my phone and computer still login failed
We have only had Telus for 2weeks now but have not had success with any recordings. On the app it shows that we have recordings but I can only play a few of them back. On the tv I have not been able to play back a single recording. When we look for t...
I have not been able to record many of my favorite channels. I would hit record once and the red icon would appear without problem. As soon as I hit it twice to record the series, the icon changes to the three red dots and shortly disappears.Even whe...
It’s been advertised on tv for a month that season 12 of letter Kenny is available Christmas Day. It’s not showing up on crave on demand and everything I have looked up states it’s available to others today. I have reset my box to make sure I wasn’t ...
The primary PVR Telus box works perfectly. When I watch using the secondary box, video of live TV only plays for 7 or 8 seconds then either says “Television signal has been lost” or just freezes. Changing the channel allows the video to again play bu...
Hello, I'm testing out a Telus Android TV box alongside my Telus Wireless 4K box. I noticed that Global News BC1 (channel 845) is available on the Wireless 4K box, but not on the Android box or Telus TV+. Is there a reason for this? Will BC1 make it ...
