Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 827 Views
  • 0 replies
  • 2 kudos

This Program Cannot Be Recorded

So I get the pop-up on certain tv shows “ This Program Cannot Be Recorded”. I record other shows on the same Channel though…This better be an error that telus can fix! It’s one of my favorite shows and I always recorded when I had Shaw.

Sensei22 by Just Moved In
  • 1117 Views
  • 2 replies
  • 0 kudos

In market Flames game regional blackout "Not Solved"

March 10 Calgary versus Tampa Telus Optik SNW not available due to regional restrictions, I went to the check at the local telus store, the associate pulled up the game on Sportsnet West no issues viewing it. My friends that have Shaw in Calgary also...

jf by Friendly Neighbour
  • 655 Views
  • 1 replies
  • 0 kudos

Resolved! Ukraine News in FREE Preview

Until March 28. Scroll down on your channel 'guide' to channels 3001 and 3003. If you don't see either channel then select 'guide' then 'options' (bottom right hand corner). Use the silver ring in the center to 'arrow down' to 'guide settings' and pr...

Shytin by Friendly Neighbour
  • 2040 Views
  • 4 replies
  • 0 kudos

Resolved! NHL Flames game regional blackout confused

Greetings,This season a few games have been blacked out for regional restrictions. These are Flames games locally blacked out on SNW, the following is from the Telus website."Any Calgary Flames or Edmonton Oilers games on Sportsnet West or the Sports...

jf by Friendly Neighbour
  • 2329 Views
  • 4 replies
  • 0 kudos

Free TV

Hi I ordered the tv and internet bundle that comes with the free tv. Am I able to pick it up from the Telus store in town instead of waiting the 8+ weeks they told me it would take to ship and receive?

Resolved! TCM Streaming on ROKU

Hey there!In order to use the TCM app on my Roku television it requires a cable provider that offers TCM as a channel option which TELUS graciously does!However, when searching in the providers list on tcm.com/activate Telus it isn’t on there.The err...

Cutting of the Question

I recently posted and the back half of my post appears to be truncated along with everyone else's? What’s up with that?Is there some way to see the truncated part that I don’t know about?

JosephDyck by Friendly Neighbour
  • 909 Views
  • 4 replies
  • 0 kudos

Put Back RTV!

Put back Russia TV!Yes I know they lie and have just invaded the Ukraine but I need to hear both sides of the story. Also mainstream media is full of lies nowadays, using the “Trusted News Initiative” to do real time censorship across all mainstream ...

JosephDyck by Friendly Neighbour
  • 890 Views
  • 3 replies
  • 0 kudos

Video glitch with Optik TV on Apple TV 4th Gen

New glitchy video bug has just started happening with the Optik TV app running on an Apple TV 4th Gen box. About every 30 seconds or so, the video freezes for about 5 seconds, then will unfreeze and race "fast forward" over a second or so to catch ba...

Tony1000 by Organizer
  • 1057 Views
  • 4 replies
  • 0 kudos

Channel guide display off by 1

Channel 3000 "entering the Ukrainian category" suddenly appeared on my channel guide here in Calgary. There is nothing Ukranian there but a static picture of the usual Telus channel categories.However:Take your remote and click Guide/options/guide se...

Shytin by Friendly Neighbour
  • 1043 Views
  • 2 replies
  • 0 kudos