Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 118 replies
  • 5 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 43 replies
  • 7 kudos

Resolved! NBC Boston

Why is NBC Boston (channel 260) on the guide for 4K wireless box and not on the guide for 4K PVR?

Vicgal by Organizer
  • 6 replies
  • 0 kudos

Recording Just 1 Sports Team Series

How do you record just one NHL or NFL teams series and not every single teams game? With Shaw it was easy, you could set up your PVR to record just Canucks games. With Telus, I can’t seem to figure it out.

JJ144 by Just Moved In
  • 4 replies
  • 1 kudos

Cannot control Optik TV with my TV remote anymore (Sony Bravia)

Hi, I don't know if my kids changed some settings somewhere or if it's really a sudden issue but since last night, my Sony Bravia remote doesn't control my Optik TV anymore. (the remote works normally for everything else) I unplugged the Optik TV, ch...

PanaCana by Just Moved In
  • 14 replies
  • 0 kudos

Resolved! What happened to CNBC?

Up to last week, channel 806 was "regular" CNBC, now its CNBC World/International (which is basically useless).

Boomzilla by Just Moved In
  • 1 replies
  • 0 kudos

Upgraded to 4K - Now HD & Regular Channels are Grainy and Blurry

Last week I upgraded to Telus 4K. While actual 4K programs look incredible, now all the other channels look horrible (and of course the majority of shows are not in 4K). The picture is very grainy and blurry, and some are so bad it looks like it's fr...

My PVR is not recording scheduled shows

Shows are being shown as scheduled to record, but they aren't recording. This has happened sporadically lately. Any ideas as to how to fix this?

Cannot watch MSNBC live stream

I have subscribed to the News North America Legacy pack which includes MSNBC.However, I am in a hotel and am unable to watch it on my laptop.I was told by support that it cannot be streamed for some reason.This is quite ridiculous as I have paid to w...

Pesi by Friendly Neighbour
  • 2 replies
  • 0 kudos

Resolved! Channels I'd like to have access to

I'm sure others have other ideas but personally I'd love to be able to get some conservative or right leaning news networks. Right now we get at least a dozen left wing news networks plus Fox. It's very unbalanced. I'd love to see networks like Newsm...

Friendliest neighbours