My Mobility Account
Forum discussion about TELUS Mobility accounts.
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scam call

someone called me for a promotional deal from Telus with free iphone 13 pro for $45/month with unlimited call, 20gb data, then I asked for email confirmation, they sent me from [email protected], with subject: Promotion Dealthe guy's nam...

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javaboy by Just Moved In
  • 6236 Views
  • 3 replies
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logging out

No where to find, can some let me know how to log out of Telus Neighborhood forum please

Tmh177 by Friendly Neighbour
  • 3017 Views
  • 2 replies
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Resolved! No Pre-Authorized Payment

It seems that billing support is closed right now, so I thought I would check here in the meantime.I’ve had pre-authorized payments setup for about a year and a half now with no issues at all. I was just looking at my May bill, and it appears that my...

TheLamma by Neighbour
  • 12591 Views
  • 6 replies
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Resolved! MyTelus app advertising to me with notifications

Received a notification about a new phone available from the myTelus app. This is the second time this has happened, and there doesn't appear to be any way to turn it off. There used to be more settings in the app that allowed for this sort of thing ...

Jared743 by Just Moved In
  • 1526 Views
  • 1 replies
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Resolved! Tablet Plan Increase 2022

I have an iPad account with sharable data which I opened last year at $15 /month. Just received notification of a $5/month increase beginning in February 2022. That is a 42% increase. How can they justify this type of increase?

Louislar by Neighbour
  • 2411 Views
  • 3 replies
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Resolved! Resume suspended mobile phone account while outside Canada

Hi there, I left Canada to China about 1 year ago. For the first couple of months my phone number worked fine in China as I can still receive text messages etc. But since last November, seems my mobile phone number was suspended due to a late payment...