I am helping my friend set up this account but after the initial $25 payment for it plus another $10 payment it says there is no balance. But after adding the $10 payment it says there was money in the account but when he went to call it said there w...
How do I add this to prevent unauthorized access when hacker tries to switch my number to another provider?
I continue to receive multiple charges for $0.01, occurring at random times, often in the middle of the night. I have SMS off, but the MMS is on. The charges are identified as "data usage". Can someone please explain to me what the usage charge is fo...
I put 50$ am trying to add 45$
I have one account for my home services. I also have a separate account for tablet with cell. I want to link them. In android app after I enter account info to be linked it says admin has to approve. My name is the only one on account so who is admin...
I read on Twitter that Telus is offering a retroactive rebate on wireless service for frontline workers but can’t seem to confirm this anywhere. Anyone know?
My $3 Rate Plan SD did not renew as I did not have enough in my balance. I have had a Telus prepaid account for many many years and was grandfathered into this plan. I have now topped up, but there is no place to choose the $3 Rate Plan SD option. I ...
I am a retired Air Canada employee but we are no longer given a company email address. So when I am invited to get 30% off, I can't learn about the offer with my yahoo email address.
Hello neighbours! I just created my account this morning. I simply transfer my phone number to Telus. After creating my first Telus command, i downloaded the Telus app.Then i entered my log infos. But it says there is no account with this email.Is it...
I just added Call Control to my mobile plans and encountered issues with the My TELUS web site. Here are the issues and the work-arounds I used.I think the site is overloaded so some patience is required. Logging on:Errors after entering credentials....