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My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! Reactivating my Mobility Plan

So last night I received notice that my Mobility plan had been canceled. I did not request this and have been trying to get it fixed, but since the plan has been deactivated, I cannot call customer service or get a callback from the Virtual Assistant...

Rfidler by • Just Moved In
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  • 1 replies
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Resolved! I want to switch to telus but

I want to switch over to telus from virgin but also still have until sept 2021 on current contract i was wondering if telus did anything in terms of switching over from another company early

Resolved! Mobility Bill call location question

Why would Sorrento BC show up consistently on my mobility bill as the location a call was placed at when the call was actually placed in Salmon Arm BC?

different by • Just Moved In
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  • 1 replies
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Resolved! Complimentary Apple TV for new mobility sign up

I recently transferred  (in November 2020) my mobility service from Virgin to Telus which  included purchase of a new iPhone SE. The sales agent advised that my new sign up and iPhone includes a one year complimentary subscription to Apple TV. I rece...

Resolved! Changing Billing Due Date

Is it possible to change my billing due date? I'd like to adjust it so it falls on the 1st of each month. Thanks

jmac0127 by • Just Moved In
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