FR
Help
My Mobility Account
Forum discussion about TELUS Mobility accounts.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Ask a question

Cancelling auto payment

I see the (unbelievably awful optics) charge for credit card payment is showing up now. I've cancelled my auto payment and will probably switch to sending in paper cheques from now on. Just to make it so expensive for Telus that you reconsider the ve...

Vanyel01 by • Neighbour
  • 2755 Views
  • 2 replies
  • 0 kudos

Mobility vacation suspension

I've submitted a vacation suspension form but haven't gotten an email regarding the status. I'm in a different country for a month so I'm unable to call the Telus customer service line with my out of country number. Was wondering if someone can help ...

Account Hardware Security Key

Will Telus add Hardware Security Keys like Yubikey for account security?I really don’t want to install another app to attempt to improve security. Hardware keys are my preferred choice for account security. Some social media & email providers, cloud ...

Reg7 by • Neighbour
  • 4022 Views
  • 1 replies
  • 1 kudos

Resolved! Transfer number from one Telus account to another.

I have an old flip phone with which I've been using Telus for a while. I recently bought a new smart phone and intended to continue to use Telus but my old SIM card didn't fit the new phone (standard vs nano size). I bought a new SIM card, activated ...

DM2 by • Neighbour
  • 9789 Views
  • 2 replies
  • 0 kudos

Telus support closed !?

I took the chance at Black Friday and choose a Iphone 13. On top I got unlimited 100 for $67 (instead of previous $85. Today my billing shows $77 thus I tried to speak or chat to Telus. But they are closed and offer me a call back in 2 days at the ea...

Heiner by • Neighbour
  • 1857 Views
  • 2 replies
  • 0 kudos

SIM swap scam

I got a message about a request to transfer my number to another service provider, and I can't get through to support. What should I do?

Mattark by • Neighbour
  • 2134 Views
  • 2 replies
  • 0 kudos

Call me back as I lost connection

Last night I got a call from Telus. And this guy offered me a better plan and with reduced monthly rate and I waited on hold for 1 hour while he was getting it put in computer and then I got cut off and nobody called me back as of yet.

Sgould by • Neighbour
  • 2327 Views
  • 2 replies
  • 0 kudos
Friendliest neighbours
View all
Copyright © 2024 Khoros, LLC