Hi there, How come the Telus chat function isn't working? Every time I've tried in the past 2 months it's told me... "Our chat team members are currently unavailable.Would you like to book a callback?"
Thanks for looking into that for me, Dru. That's actually just the one example I've used but I've tried using the chat for a number of different reasons over the past little while, all with the same outcome. Even just simple questions about my accoun...
I actually tried this as well and didn't have any success. What I did EVENTUALLY have success doing was connecting to Technical Support and then having them transfer me to accounts/ billing. It's definitely silly to have to go through all these work ...
Absolutely! 1. Log into My TELUS2. Click the little chat icon3. Select Mobility4. Select Monthly plan5. Click my name to log in - "chat started with TELUS Assist"6. In a sentence or two, please say why you’re contacting us. - "add Apple watch to acc...
