My Telus: Unable to link an account

[vince79]

I do have a My Telus account for my home internet services. I just subscribed to Mobile services and i try to link my new account into My Telus, and even before i can fill the form with my informations, i have a spinning image loading indefinitely.

The same things happens both on computer or mobile app.

How can i link my account ?

[A-B]

Hello. Just following up on this...have you been able to link your accounts?

[vince79]

Yes.. I had to call for help with this though.

[Driftshpard]

I've been to the telus place and even called and can't link my account to my telus app