My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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HBO subscribtion
How long it's take to view a new subscribton?They said 15 minutes but it's been 45 minutes now!
Outgoing mail server-Mac Mail
I've been having issues with my outgoing mail server. No trouble with incoming mail in Mac mail. This has happened before and tech support was awesome in solving the problem. Today, after being on hold/phone for more than 38 minutes, I was referred t...
Pro-Rating of a Cancelled Account
Just curious if this is correct. I just received news that I am starting a new job out of province at the end of this month so I called to cancel my account. My billing period starts on the 14th and I called in on the 16th to cancel on the 30th. I wa...
Thank you!
We tend to come close to our data limit each month. Thank you for increasing our data from 250 to 300 at no extra charge!
Moving, but may not find a place for a month, couple of months or more.
Just sold my condo, haven't found a new house yet. it could be immediate. It could be in a month, couple of months, or longer, and I was told that there is no option but to cancel my services and pay $410, which is bc I took a gift, but if I find a p...
About internet usage
My internet plan starts on March 22. However, when I view my internet usage online today, it only shows my usage starting from April 1, but not from March 22. May I know why? And how can I find a way to know my usage from March 22. Thanks
My account number
Can't find my account number
Is there a way to look at my incoming calls that I have not been billed for yet?
I've lost a phone number and am trying to see a call I received just over a week ago.
telus home phone
I live in a condo which is approx. 5 years old. When someone presses intercom to be let in they can here me but I can hardly here them. Nobody else in building seems to be having any problems.This has been a problem since we moved in and connected to...
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