My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Fraudulent Telus sales call by a Telus representative

Well I got scammed from a legitamite Telus sales representative. I did get them to call me back the next day, anyways. What they offered me after repeatedly making sure we were clear ont the terms, and what I got charged and signed up for are NOT the...

Rae-ray by Neighbour
  • 3541 Views
  • 2 replies
  • 2 kudos

How to ban Telus Marketing Calls

Everyday I get marketing calls from Telus on either my landline or cell. Ive asked these agents in India many times to take me off their list, but these people are only following a call sheet. They don’t decide who to call nor can they remove a numbe...

Chrisq by Organizer
  • 3386 Views
  • 4 replies
  • 3 kudos

Satellite Remote control

Remote died but I have 3 total in the house, so I tried to sync a different one to a box and tried following the online instructions but to no avail. Need help

Stray by Neighbour
  • 3549 Views
  • 1 replies
  • 0 kudos

Lost All Emails

Last week all of my Emails (over 100) in my personal folders were gone (deleted).I checked all my trash/spam folders, nothing! Even went to check my tablet/phone all gone.Tried all other suggestions listed on web (filters/settings etc.), no luck.Is t...

Door to Door Sales

I had a door-to-door salesperson visit me last night. He was offering $40.00 per month off my bill, and two video doorbell cameras. I'm interested in this offer, but I need to speak to a sales person from Telus, NOT a door to door salesperson. Please...

delichef by Neighbour
  • 1818 Views
  • 1 replies
  • 0 kudos

Telus Utility Box wrap - Calgary

Has anyone been successful in getting a Telus Utility Box wrapped in Calgary? They are an eye sore and need something to improve the curb appeal in our neighborhood.An option would be to remove them once fibre optics has been installed.Any help would...

John1964 by Neighbour
  • 1520 Views
  • 0 replies
  • 0 kudos

unpaid invoice/payment in August Schedule

Merhaba, Yıllardır online harita kalitesi analist programında çalışıyorum. Ödeme portalı değişikliğinden sonra orada banka bilgilerimi güncelledim ama 11 Ağustos 2022'de ödemesi gerektiği halde Ağustos ödemem hala gelmedi . Yardım portalından bunu de...

asdfg by Neighbour
  • 1142 Views
  • 0 replies
  • 0 kudos

Website

Hi Does anyone else having problems with the website not letting you change options in your services? Every time I try it just leads me to a new service page, so I'll always have to use chat or call to change anything.

KrisSoos by Neighbour
  • 1946 Views
  • 1 replies
  • 0 kudos

Downed lines in front of residence

Construction vehicles in neighbourhood downed wires/cables right in front of our home. City of Vanc and Hydro say these do not belong to them and suggested I call Telus and Shaw. I spent nearly 40 mts on the phone with Telus, being bounced around fro...

ALivera by Neighbour
  • 4235 Views
  • 3 replies
  • 0 kudos