My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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no tv deliverd

ordered telus sep1 and still no 4k tv deliverd no tracking # pls help 

notvsent by Helpful Neighbour
  • 1524 Views
  • 1 replies
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Stopping billings for services canceled in July

Cannot believe this but I have again received a billing for home services in a homecwe moved out of July 30th. Tired of calling service personnel only to achieve nothing! I want to stop these billings and recoup payments made by autopay for August an...

mmtrembl by Neighbour
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  • 4 replies
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Resolved! Viewing Call Control on my account

I cannot view the Call Control information on my account. The message on the page reads: Looks like something went wrong. Please try again later. It's been two weeks since I've been trying to access the Call Control information.

QC_hill by Neighbour
  • 13542 Views
  • 3 replies
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Aggressive upsell calls

Last week I got a call on behalf of Telus to sell me on some kind of online privacy/security protection service. I listened to the salesman's pitch, then told him I didn't feel I needed the product and wasn't interested. He absolutely wouldn't take n...

spires by Neighbour
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  • 2 replies
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Resolved! Cancelled Service

Hi,Cancelled Telus three weeks ago. Have no confirmation email and was not sent any information on how to return my equipment. But right away my Telus app has no linked equipment.

RayJay83 by Neighbour
  • 3598 Views
  • 1 replies
  • 1 kudos

Free TCL 55in tv

Did everyone who purchased a TCL 20 Pro 5G phone get their free tv? I registered, was confirmed and then never heard back.

Johnhca by Neighbour
  • 2405 Views
  • 2 replies
  • 0 kudos

How can I delete all my old credit card data?

I recently updated my new credit card info only to see a selection of four different cards I've used in the past. How can I delete these old credit card numbers and data? I've been through the virtual assistant, and every other page on the site. Don'...

wrichmo by Neighbour
  • 3063 Views
  • 1 replies
  • 0 kudos