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Forum discussion about TELUS Home Services plans and accounts.
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HBO subscribtion

How long it's take to view a new subscribton?They said 15 minutes but it's been 45 minutes now!

Guy1 by Just Moved In
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Outgoing mail server-Mac Mail

I've been having issues with my outgoing mail server. No trouble with incoming mail in Mac mail. This has happened before and tech support was awesome in solving the problem. Today, after being on hold/phone for more than 38 minutes, I was referred t...

sammi by Just Moved In
  • 3841 Views
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Pro-Rating of a Cancelled Account

Just curious if this is correct. I just received news that I am starting a new job out of province at the end of this month so I called to cancel my account. My billing period starts on the 14th and I called in on the 16th to cancel on the 30th. I wa...

scott_t by Just Moved In
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Thank you!

We tend to come close to our data limit each month. Thank you for increasing our data from 250 to 300 at no extra charge!

DawnRM by Just Moved In
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About internet usage

My internet plan starts on March 22. However, when I view my internet usage online today, it only shows my usage starting from April 1, but not from March 22. May I know why? And how can I find a way to know my usage from March 22. Thanks

telus home phone

I live in a condo which is approx. 5 years old. When someone presses intercom to be let in they can here me but I can hardly here them. Nobody else in building seems to be having any problems.This has been a problem since we moved in and connected to...