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Forum discussion about TELUS Home Services plans and accounts.
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Telus Rewards are NOT

Redeemed a Telus Reward for a discount on Garmin wearable today (20% off, $30 discount). No details on reward selection page regarding limitations on reward usage until you redeem points for reward and then note in redemption terms that rewards are n...

I moved my services but still have to pay

I currently just moved my home services to my new address, everything is still the same, my network even the boxes. But now for the past couple of months i have had to pay for home services at my old adress and my new address. I dont know what to do ...

PlanetP by • Neighbour
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Wasn’t able to complete account registration

I keep using virtual assistant to register My Telus account but I didn’t receive any verification code in email or phone. I only received an email asking me to fill in my phone number to complete account registration but it has never been successful

Cancelling my contract

I am selling my home, but not buying another. What do i do with the boxes for my Telus system?

Laa2022 by • Neighbour
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Over charged

I am new to forum.So in February I contacted Loyalty department because I was planning on leaving Telus for Lightspeed internet. Reason I needed to lower my monthly bills and Lightspeed has some better prices then Telus. After seeing if Telus was wil...

AGH by • Neighbour
  • 2146 Views
  • 1 replies
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Problem with MyTelus app.

I have had this issue going on 2 months now. I can log into the app, but I cannot access the “Optik TV” menu in the app. It says “There seems to be a problem. Please try again”. I have, multiple times.When I first called in, I was told they were upgr...

Zman2k2 by • Leader
  • 4124 Views
  • 6 replies
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