Cancelling my contract
I am selling my home, but not buying another. What do i do with the boxes for my Telus system?
Latest topics
Please explain/justify the multiple increases over a short period of time
Please explain/justify the multiple increases over a short period of time BalanceDue Mar 27, 20221$114.68 2022March$114.68February$114.52January$108.92 2021December$108.94November$108.94October$108.94September$113.40August$108.94July$108.94June$103.3...
Over charged
I am new to forum.So in February I contacted Loyalty department because I was planning on leaving Telus for Lightspeed internet. Reason I needed to lower my monthly bills and Lightspeed has some better prices then Telus. After seeing if Telus was wil...
How do you create a new prepaid account and buy a phone on line?
Suggestions please. I'm using chrome and the chat asks me for a Telus phone number which I don't have since I'm trying to buy a phone and service. Thanks John
Problem with MyTelus app.
I have had this issue going on 2 months now. I can log into the app, but I cannot access the “Optik TV” menu in the app. It says “There seems to be a problem. Please try again”. I have, multiple times.When I first called in, I was told they were upgr...
Resolved! [Megathread] TELUS Rewards
Looking for info about our TELUS Rewards program? You've come to the right thread. You'll find your answers here, but if you don't...feel free to ask your own question for our community to answer! From Winners and Uber gift cards, to brand new electr...
home service contract renewal
Hello,My 2 year service agreement will be expired next month and I am wondering if I will be automatically switched to the monthly regular service and get another 2 year service agreement with a different price? It seems that I can pick up a bundle p...
Lawn and Driveway Restoration (Winter Edition)
Hey all, it's that time of year when the ground is frozen which means we need to pause our restoration efforts! This winter, TELUS PureFibre isn’t going anywhere, but we are wrapping up any existing construction to our fibre optic network until the g...
Resolved! Two accounts
Is there not a way to have one account that deals with both my cell phone and my home services? I currently have to use a toss away email to have my home services and my cell phone on one email and would like it to be moved to my cell/main email.
Resolved! Scam call?
I just got a phone from someone saying they are from Telus and have a New Years special and can give 30% off my bill. They called from 403-208-5195. I will suspicious because I had a similar call around a Black Friday deal. I asked where the caller w...
