My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Resolved! Home services account number for brand new members ?

I don't know my home services account number? I literally just signed up to telus on the Internet and registered online. It tells me it should be on my bill but I don't have a bill because I just registered. I'm trying to get WiFi to my home and get ...

Jspektor by Just Moved In
  • 5268 Views
  • 7 replies
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Pay my internet bill

I wanna pay my internet bill but i coudnt find the option where to pay.?

Rafik by Just Moved In
  • 7137 Views
  • 4 replies
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moving to a new address

I am moving to a new apartment. I would like to know how to transfer my account to a new address and have my cable and internet installed there

rachelle by Just Moved In
  • 13413 Views
  • 1 replies
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HBO subscribtion

How long it's take to view a new subscribton?They said 15 minutes but it's been 45 minutes now!

Guy1 by Just Moved In
  • 1975 Views
  • 0 replies
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Outgoing mail server-Mac Mail

I've been having issues with my outgoing mail server. No trouble with incoming mail in Mac mail. This has happened before and tech support was awesome in solving the problem. Today, after being on hold/phone for more than 38 minutes, I was referred t...

sammi by Just Moved In
  • 3616 Views
  • 3 replies
  • 0 kudos

Pro-Rating of a Cancelled Account

Just curious if this is correct. I just received news that I am starting a new job out of province at the end of this month so I called to cancel my account. My billing period starts on the 14th and I called in on the 16th to cancel on the 30th. I wa...

scott_t by Just Moved In
  • 3996 Views
  • 3 replies
  • 0 kudos

Thank you!

We tend to come close to our data limit each month. Thank you for increasing our data from 250 to 300 at no extra charge!

DawnRM by Just Moved In
  • 1395 Views
  • 0 replies
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About internet usage

My internet plan starts on March 22. However, when I view my internet usage online today, it only shows my usage starting from April 1, but not from March 22. May I know why? And how can I find a way to know my usage from March 22. Thanks