TELUS Neighbourhood

Resolved! Service charge

Need to get a service charge reversed

Resolved! Remove contact in email

I have removed a contact in my Contacts & my Email Contacts list....however, when I go to New Mail and click on "To" this name is still on the list. How do I permanently remove it ?

Resolved! High Speed DSL

I've had the high speed dsl internet service now for a few months and it worked great for about a week or two. Then it started getting slow and dropping off to pretty much a trickle. I have the Internet 6 plan. I am the only person that uses my conne...

Resolved! BC Wildfires 2017

I am wondering how I go about getting the credit from Telus for my home service that people are receiving for being a person that was affected from the B.C. Wildfires this year (2017). I was told that the credit was going to be automatically applied ...

Resolved! Bill

how do I find out my account if I do not have one bills?

Resolved! PureFibre communities not eligible for bundle promos?

I wanted to sign up a new OptikTV / PureFibre internet bundle subscription so I could do the $100 49" LG TV promotion, but was told by telus online chat that because im in a 'purefibre community' I wasn't eligible for any of the bundle promotions. He...

Resolved! What is a time shift and how does it work