My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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How to remove (delete) account?

So Telus.Net has migrated over to a Google account with Gmail. Since I already have a active Gmail account, I don't need a second one via Telus. Much to my surprise, I can't find a way to remove (delete) the account. I've looked through my ...

Resolved! Telus email on Google

How do you export telus email from Google? Since it's not a gmail account, it doesn't work the same way.

tekki by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Where can I see my internet usage?

Looks like Telus has updated recently... Want to be able to see if I'm close to my limit or if I've gone over.Thanks for any insight.

ilosar by Friendly Neighbour
  • 1 replies
  • 0 kudos

English in Quebec

I live in the province of Quebec and I cannot receive notification and emails in English. Does that make any sense? Other provinces get to choose between French and English, and I am forced to receive everything in French.

Boyd by Just Moved In
  • 4 replies
  • 0 kudos

Interest rate on canelled account

Does anyone know why TELUS charges 40% interest on cancelled accounts?Also, I always paid my bill online and the payments I've made are not showing on my final bill?

Telus Business Practices during the Covid-19 pandemic.

So I recently decided to end my Optik TV and Home Phone service while retaining the Internet.The reason I did this was because of the recent increases in price of Telus Internet.I was a loyal Telus Customer for over 7 years, never missed paying my bi...

Kimi by Organizer
  • 3 replies
  • 1 kudos

Deleted emails

I thought that after a certain number of messages in both the "Trash" and "Junk" folders, that Telus automatically emptied those folders. This is no longer happening....WHY NOT???? Now I go to delete one and find that I can have 200 + messages in tha...