My 93-year-old friend wants to cancel his account and has tried to do so for the last 3 months. He has not been able to verify his account thus far to finalize the cancellation process, as he only knows of 2 authentication methods (of the 3 required)...
With the Telus points, I am looking to know what the rationale is behind how my bill is $116.00 a month, I earn 2.21 points each month and yet to redeem, 1 point=$1.00 . Does that even make sense to you? To break it down for you ; to get enough point...
I extended my pay later but I have no sevices at the moment can someone please give me my service back.
I redeemed my TELUS reward on July 3rd but as soon as I got the code to use the account it said code is invalid .I contacted Cafeyn .they said that code expired on June 30. how this is possible ? I called TELUS and chatted with agents and they suppos...
Since the end of May, I have endeavored to deal with the Legal Document Power of Attorney Desk with no success. At that time, my mother was diagnosed by two doctors as having dementia. She now resides in a secure supportive living facility in NE Calg...
I have been told by HP that the network speed of 5GHz cannot be used to connect the printer to my laptop. They have said that Tellus has changed the network speed and that I can request Tellus to keep both network speeds 2.4 GHz and 5 GHz on the rout...
Hello,I'm a new comer to Vancouver, and have decided to go with Telus for both home internet and 2 mobile phone plans. In my case, I should be eligible for both "Exclusively for Home Services customers — get this plan for $60/month" and "TELUS Family...
Hey does Telus keep track of older accounts? Got a letter from a collection agency with my address I’m living at but doesn’t provide the whole account number. I can’t remember is this is actually mine or not. When I called the agency, they’re now say...
Our internet keeps cutting out. Telus has been the best internet we've had but we might have to switch after this. All of our routers are good, we had a tech come out and tell us it was a problem on Telus'back end. If they can't fix this and give us ...
