TELUS “OUGHT TO” HAVE A “PROVIDE FEEDBACK” COMMAND ON ITS VOICE RECOGNITION ASSISTANT WHENEVER I CALL TELUS.Specifically here is a major screw up:1. When navigated to Make Bill Payment OneTime Payment by credit card, THE VOICERESPONSE ASSISTANT SPEAK...
I am not happy with TELUS' treatment of customers. and I think I'm not the only one who is angry with your service. I subscribed to an internet service without being informed of the duration of the contract. I want to unsubscribe and Telus tells me t...
My old credit card expired in October. Updating this in the system was already a challenge because the webpage glitched out so often. After trying for a few days (SIC) it seemed to finally store it and I was able to see the new expiration date in my ...
I received an email saying I used my rewards to plant a tree which I did not and cannot access the rewards page to see. It comes up as “oops” error code.
Redeemed a Winners ecard but I accidentally deleted it before I could add it to my digital wallet.Can’t find it anywhere on my phone.Can I get it reset to redeem it please?
Why did Telus disable my services 3 days before my move appointment?They did this a month ago "by mistake" and it took days to get everything running again.I understand that (depending on time zone) Telus discontinues service the day before your reco...
I can not seem to pay my phone bill on the MyTelus website, nor the app. I can view my bill on the website, how ever there is no option to pay it, anywhere. I can see everything except a "Pay now" button. As for the app on mobile, the billing page si...
Hello, This has been a source of frustration for years now - I have an [email protected] email address. Whenever I try to access Google Maps (it's incredibly useful to have access to this... other maps are nowhere near as good) - or when I try to logi...
I got cold texted about a Telus internet promotion and gave them some info before changing my mind. All they asked for was my account number and postal code (which might as well be my building's address). I'm not 100% certain it was a scam as they we...
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