My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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T3200 WiFi

Why is it (and how do I fix) that android devices work perfectly fine on this WiFi but all Apple products do not. They lose connection and operate very slowly once they do connect.

Kimmik by Organizer
  • 3 replies
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Poor customer service and loyalty department

Why I am paying $120 for internet and TV while so many while one in particular person was paying $168 for ( more than 7 theme pack Tv , internet and landline . He called Telus loyalty and got home security ( full package of security) for reduced $95 ...

Rishta by Just Moved In
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Free TV bundle

I opened a new account. I clicked on the free TV bundle. I had telus run a new fiber optic for the first time in my area. It's been almost a month. I have the cable box and no TV. Not even a tracking number. Not only that I'm dealing with a past acco...

J_Ocol by Just Moved In
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Resolved! I keep getting calls

I keep getting calls from 888 811 2323. There will be a few seconds of silence, sometimes I say hello? I never get an answer but they quickly hang up. I tried calling the number and it was Telus support? Why is this happening?

Can't post in forum

Greetings, I'm trying to post in the Internet & Home Phone forum, but I keep getting an error message saying "The requested URL was rejected. Please consult with your administrator.". How do I contact the administrator? Thanks,Shane.

Shane by Leader
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Internet Usage alerts

I have been receiving email alerts every month for at least the last 6 months to tell me I am approaching my Internet allowance. Trouble is, I am not. I am usually about 60% of my allowance according to MyWifi when Telus emails me to say I am either ...

SarahJ by Just Moved In
  • 2 replies
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change from 2 year plan

I am on a 2 year plan for internet and Optik tv for about $165/month. I am having difficulty paying this at this moment and need to reduce my Telus bill substantially. Does anyone have any history with Telus on this subject?Thanks.

tavesone by Just Moved In
  • 1 replies
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TELUS Email Migration to Google

I just want to say that I absolutely hate that TELUS has done this. Does anyone know how I now transfer my emails to outlook or do they have to stay on google’s gmail platform.


How long before your contract ends do you need to let Telus you are dropping their services? I looked on the website but impossible to find. Thanks!

DMAN1 by Helpful Neighbour
  • 1 replies
  • 0 kudos