10 hours ago
now paying an extra 60CAD a month for now reason I can see.
but cannot get hold of a Telus person to find out what has happend
the web based agent seems to have a full backlog of people
phone based wait is no good
guess I will have to load yet another APP onto my phone (sigh)
9 hours ago
Hi Justin, can you send us an email with the details? We'll look into this with you.
9 hours ago
thank you folks, will do so, which email do I send to ?
Note installed Telus App, pending response back on that, hung up after being on hold, need to use phone