My account bill has gone up and cannot get hold of anyone in Telus to discu

[justinyyc]

now paying an extra 60CAD a month for now reason I can see.

but cannot get hold of a Telus person to find out what has happend

the web based agent seems to have a full backlog of people

phone based wait is no good

guess I will have to load yet another APP onto my phone (sigh)

[TELUS_Support]

Hi Justin, can you send us an email with the details? We'll look into this with you. 

[justinyyc]

thank you folks, will do so, which email do I send to ?

Note installed Telus App, pending response back on that, hung up after being on hold, need to use phone

[TELUS_Support]

Rather, send us a private message and we can discuss further.