Unlimited Nationwide Account Wide Calling

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Resident
Hi, I have this feature on my plan but I was charged $25 for a 45 minute call from Toronto - BC so I am wondering if maybe I am interpreting the perk wrong.

Thanks for your input
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Community Power User
Community Power User

Is this on a business account or employee account? It is not a familiar term for consumer accounts.

 

NFtoBC
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Resident
No business account here
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Resident
I just had this problem too with this feature but it was in a neighbouring city sharing the area codes. I called hub's cell phone (with Virgin) in Hamilton while I was in Brantford! $5 additional airtime charge as long distance. I have a personal plan.