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Telus Email to Text Server- Message Delays

HrabecB
Just Moved In

I use the Telus email to text server (10 digit phone number@msg.telus.com) to receive alarms for my homes' security system. Prior to August 2020 the messages would be delivered within a minute. However lately the messages don't always deliver within a normal time frame. Sometimes it can take hours to receive a message. Is the Telus servier thinking these messages are spam and delaying the delivery until the message is approved? Or don't Telus make some other adjustments to this server?

3 REPLIES 3

BillTelusCust
Rockstar

MIght be an idea to have it send to an email address than to depend upon this...

xray
Guardian

I just tried it and i got it within 30 seconds.

My test was just simple text. I wonder if it depends on the content of the email.