TELUS is a great company
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I just wanted to post how TELUS truly is a great company for customer service.. I’ve been a customer for 7 years , after losing my job and certain issues along the way, TELUS has always been able to extend my payment (which I paid) and has always been understanding that sometimes life hits you.
As a loyal customer, thank you.
As a loyal customer, thank you.
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I didn't know one could ask for an extension on payments. I guess it never hurts to ask.
I hope things are getting better for you.
I hope things are getting better for you.
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TELUS Is a fantastic company, they may be on the more expensive side but they provide the service that they promise.
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I had a very different experience. I won't use this space to bash them, I just felt the need to balance this discussion by expressing that they are not always this accommodating. They were so dismissive of me that I closed my account instantly after a very poor customer service experience, and that was after 15 years with them.