Pay as you go funds gone.

[BrosefAmelion]

So as per the top up text confirmation from Telus I had $32.79 in my account on Aug 24 and the only plan I have is Starter 10 which is only 10 bucks and today I got a message saying insufficient funds.

With zero phone calls made and mobile data always turned off I'm wondering where my balance went, did Telus just swipe 20 bucks from me?

[BrosefAmelion]

Oh and the balance expired in Oct.

[polecat]

@BrosefAmelion  Best call into billing. The only way.

[NFtoBC]

Have you logged in and looked at your account? All the transactions are there.