My Telus app stuck loading when trying to link accounts

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As above, running Android 9 (4.9.112) on Note 9. When pressing 'Link an account' on the menu, a new Activity opens and it gets stuck indefinitely with a loading icon. It eventually says 'Traffic is very heavy at the moment. It may take a little longer than usual to fetch your data.'

 

Tried:

- Force stopping and restarting app

- Restarting phone

- Clearing data

- Logging out and back in

 

Guessing no response from server. Can somebody else check into this?