Community Spotlight1 MIN READ25 Days To Win Big: TELUS Rewards Holiday Calendar 2025A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsTelus upgraded my home internet speed without my authorization I have been on 250mbps for years, and suddenly last bill was upgraded to 500mbps pure fibre without my consent. I did not authorise this!!! I want to go back to my old 250mbps plan that i have had...Black Friday, a Written Quote, and a Two-Month Bait-and-Switch I’m posting this to see whether others have had similar experiences and to highlight what feels like a clear bait and switch or, at best, serious internal incompetence. My TELUS services were up for ...Unable to see WiFi Boost 6 in Telus Connect app I tried reinstalling the app, rebooting both the modem & router, and connecting the two directly two each other, but no luck. I contacted Telus support and spoke with a CSR, but never heard back. An...Free TV Order Delay I signed up for telus services and was told I would get a free tv. It has now been 10 weeks since I got my services but no TV. Telus told me to reach out to Samsung and refuses to look into it. wa...Access How do I limit internet access for my child Not honoring payment arrangement I have a payment arrangement i made on December 20th, it was due January 19th. Apparently it is not showing on my account. My account was suspended Jan 9th. I spent 2 1/2 hours on the phone to final...Continued failure to activate Disney+ Subscription We got a great deal from Telus for our home service renewal - kudos to customer loyalty. However, we are over 5 weeks past renewal and over 12 hours of Tech support calls plus numerous chats and ema...Incorrect bill after contract renewal Hello, I am hoping someone at Telus will see this and give me a hand. I renewed my contract in October with an agreed upon price for two years. After the first correct bill, the next two went up i...OMG...A Downward Slide.. Where is Loyalty? I spoke with a representative who claimed to be from the Loyalty department. I called Telus. I'm guessing she was offshore. So I hear a dog barking in the background and I ask her why is there a dog ...Bring it back bait and switch Signed a 2 yr contract with Telus with the bring it back program. At the end of the contract I decided to switch providers because of poor telus coverage in my area and significant lower cost. I have...
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