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Home Phone Credit

S-L
Just Moved In

Hi,

 

I will soon order a mobile device with a 24 months payment plan and put an end to my home phone services with Telus. That said, I currently have a considerable credit on my account as it was overpaid in the past. Do you know if it is possible to have this credit be moved to my future mobility services ? Otherwise, what would happen with that amount of money ?

 

Thanks in advance ! 

1 ACCEPTED SOLUTION

polecat
All-Star

@S-L  If you have  no other services from Telus have them issue a refund cheque. If you have tv and internet  account it would include home phone  inside the account leave the money there and use it up. I would suggest to not move money from home services to mobility services two different accounting areas. Polecat

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1 REPLY 1

polecat
All-Star

@S-L  If you have  no other services from Telus have them issue a refund cheque. If you have tv and internet  account it would include home phone  inside the account leave the money there and use it up. I would suggest to not move money from home services to mobility services two different accounting areas. Polecat

View solution in original post