Recent ActivityMost RecentNewest TopicsSolutionsTravel Pass Do I need both easy roam standard coverage plus a travel pass? NSF Fee & Transfer of Ownership Issues Current and already a TELUS Customer, For month of November we got billed over $300 ($325.28 to be exact). I got $80 NSF FEE and I don’t know how even my bank has sufficient funds. Transfer ...Bring it Back amount charged twice on my bill I had an iPhone 16 pro max since 2024, i finished my contract then i paid the bib upfront to make an upgrade to another phone, then on the next month bill i got twice the bib amount that i already pa...Phone Rep Did Not Apply Promo Code Discounts I initially signed up online using a promo code offer Telus sent me by mail and was having an issue activating my device and transferring my number from my previous provider. I called in to inquire ...LG V20 on Telus post March 1, 2027? Does the LG H915 (Canadian LG V20) support carrier-provisioned VoLTE voice calls on TELUS after the March 1, 2027 3G shutdown First Time NSF Fee Waiver I am writing because I've been with Telus for over a year now. On September 25th, despite having sufficient funds in my bank account for the pre-authorized payment, the payment was refunded to my acc...Voicemail - Blocked Numbers With our recent elections I have become aware that unsolicited phone calls can go to voice mail even when that phone number is blocked. I have received 3-4 voicemails without a missed call. I block n...Telemarketer Ever since Telus bought Vivint and upgraded our system I am being inundated with calls from telus to upgrade my cell and TV internet. I have asked nicely to have my number removed for their list, I h...30-day Asia Travel Pass I've been told by a mod that there's a 30-day Asia Travel Pass available. I only have the 14-day Asia Travel Pass in my account. Can someone from the support team help me manually add it to my accoun...Account Deactivation with unknow details My company was charged by a Telus mobility service fees monthly without authorization. We just have the account number from the invoice, how can we deactivate the account and stop the payment.
