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Loyalty Offer Not Honored

I recently received a text with an exclusive loyalty offer that offered to waive my existing device balance if I upgraded my device … then when I went my local store Telus refused to honour the offer. Anyone else have this issue? My suggestion would ...

Edwin by Neighbour
  • 2168 Views
  • 7 replies
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Resolved! Disney Plus offer

Hello - I got a 5g plan and a new galaxy S24 plus a few months ago. Am I eligible for the 24 month Dplus promo? Looked at the checkout for the applicable plan but it v was listed at $12.99. How do I know if I will get the bonus if I sign up?

MDByyc by Neighbour
  • 1951 Views
  • 4 replies
  • 0 kudos

Resolved! eSIM

Hi all,When ordering an eSIM and a plan for BYOD through the website, is the eSIM sent electronically to your device, emailed a QR code or mailed as a voucher? We have 4 iPhones to port over if that matters. Just trying to figure out the process. tha...

arnchow by Neighbour
  • 1175 Views
  • 1 replies
  • 0 kudos
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