Resolved! how to set number of rings before my greeting message plays
I want 20 rings or more
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Latest topics
Loyalty Offer Not Honored
I recently received a text with an exclusive loyalty offer that offered to waive my existing device balance if I upgraded my device … then when I went my local store Telus refused to honour the offer. Anyone else have this issue? My suggestion would ...
Account services suspended
Hello, I activated new mobility services recently and when I put the sim in, I receive a text from Telus that account services have been suspended and to contact Telus. They then tell me to email [email protected] with 2 pieces of government issued ...
eSIM for I-phone 16 & Apple Watch 10 not pairing
Just recently upgrade my cell and Apple Watch. All information from old phone to new phone was transferred using eSIM. Been trying to pair phone and Apple Watch but for some reason, watch isn’t syncing to cell phone plan using the unlimited $10 servi...
Misleading Sales and unexpected Extra Cost of Security System
I'm livid at the misleading conversation I had with one of your sales team and contradict the bill completely.One of your sales rep, door to door, Mr. HIEU MINH NGUYEN, Calls himself Jed\ Jakey in London, Ontario.He sold me a combined package for ($3...
Resolved! Voice Mail - Set # of Rings
How do I change the # of rings before my voicemail answers?iPhone SE2
Resolved! Bring it back return with Canada post on Strike
I have a phone to return to Telus through the bring it back program. Now that Canada post is on strike do I just ship it via a courier service and pay out of pocket or?
Re: Bring it back assessment inaccurate
*Warning: Beware of Telus Business Solutions Scam (Nov 2024)*After 34 years of loyalty, I'm severing ties with Telus due to a devastating experience.On Mr. John Paul from the Philippines, claiming to represent Telus Business Solutions, contacted me w...
Resolved! Disney Plus offer
Hello - I got a 5g plan and a new galaxy S24 plus a few months ago. Am I eligible for the 24 month Dplus promo? Looked at the checkout for the applicable plan but it v was listed at $12.99. How do I know if I will get the bonus if I sign up?
Resolved! eSIM
Hi all,When ordering an eSIM and a plan for BYOD through the website, is the eSIM sent electronically to your device, emailed a QR code or mailed as a voucher? We have 4 iPhones to port over if that matters. Just trying to figure out the process. tha...
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