FR
Help
Mobility Products and Services
Discuss TELUS Mobility devices, equipment, and service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Ask a question

UPS returns phone without delivering.

Hi,I ordered a phone to upgrade my old one on mytelus. The order goes along smoothly, but the UPS driver doesn't ring the bell, so I get a notice of attempted delivery that I pick up 10 mins after while going out of my house. I was home the whole mor...

Bring it back assessment inaccurate

I have been had a Telus business account for years. This is the first time I’ve done Bring It Back where I returned a phone via mail instead of doing it in person at a Telus mobility store. I’m being charged and extra $475 due to “heavy wear and tear...

Account wide calling

Hello I have a Telus account with me and my grandmother. Her plan has unlimited account wide calling and I have the us/can account. I am wondering when we go into the states from Canada will she be able to call me without being charged since she has ...

TELUS STORE

Not a complaint. I have now twice visited the local TELUS store (Brentwood Mall, Burnaby) for changes to mobility plans. Both times I had prompt, courteous and informed service. The rep obviously knew his stuff and provided good suggestions and helpf...

Kent2 by • Advisor
  • 802 Views
  • 1 replies
  • 0 kudos

Bring it back overcharge

I returned my perfectly fine phone to Telus in September via mail. I tracked it and it has been delivered. But now there is a $590 bring it back charge in my account! What is this?

Shiva by • Neighbour
  • 627 Views
  • 1 replies
  • 0 kudos

CallerID

Is there a way to dial something to turn caller id on for one call when it is normally off on the mobile phone? It is normally off for security reasons.

Customer

I am so pissed! Been on hold now for over 2 hours and 50 mins as I a being transferred to a 3rd department within Telus mobility! Trying to migrate one business account to a personal prepaid account. Waited 15 mins for business customer service who s...

Steaming by • Neighbour
  • 758 Views
  • 1 replies
  • 0 kudos
Trending tags
Copyright © 2025 Khoros, LLC