I was on the phone during November with a telus representative and was told that they would match my fido family plan of 30 dollars a month for 4 phones while also adding unlimited data. I was also told they would give me extra credit to pay off 2 ph...
Hey, Doing this on behalf of my bf cause his account won't link but we live out in the wood and need wifi calling other wise we have no way to contact anyone. It was working fine then at some point today Dec 12 it stopped working and he tried all the...
I went to a Telus store a week before Black Friday because my bring back device was due and asked the employee if I could get a price match if Telus had better deals on Black Friday.The employee said yes and gave me a paper with 2 QR codes on it. One...
Hi, I have a prepaid mobility account linked to my Telus Home services account. There is an option in the mobility account to "update your contact information" but when I click that link I get the message "Sorry, you are not authorized to access this...
I’ve been getting calls on my cell phone from someone claiming to be from Telus Mobility despite me asking not to be called for sales/marketing purposes. The calls always come when I am busy at work. I happened to be home today so when I got the call...
Hi, when i went to link my amazon, disney, netfix account to stream+ but it always shows this error.Sorry, your subscriptions list is not available at this time. Please try again or check back later.Already talked to the telus technical departnment p...
Ordered an iPhone 16 on Dec 1st. Expected to ship Dec 6th. No update on my order since then. Agent called me two hours ago today to verify my identity and kept insisting he needed a "POE" with my maiden name on it since the order was placed under my ...
I recently changed my plan and my call control was taken off. I've added it back but when I try to look at my call log or add to the 'accepted list' I get nothing. Tried a different browser, same thing. Logged in from my phone and I don't even see a ...
I have been communicating with Telus by phone, text, and i person for the last month, trying to return a Bring it Back phone. After considering Telus' renewal options, we decided to switch to another carrier and return our phone after the 24 month pe...
Hi everyone, I’m losing my mind over this and wondering if anyone else has experienced something similar. Here’s what happened: About a week and a half, I switched from a corporate account to a personal account for my iPhone 15 and ported my number o...
