Mobility Products and Services
Discuss TELUS Mobility devices, equipment, and service.
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Payee solutions

Question....Im with Public Mobile and Telus bought Public Mobile ten years ago. My PM account number is 14 digits starting with "0000". To add telus as a payee on my online banking there are only 2 options, 8 digit and 10 digit account numbers. Can I...

Pulp32 by Neighbour
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  • 1 replies
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Device Return

Trying to return a phone - on the bring it back program. Telus sent a Purolator waybill to attach to the package. Awesome - but you need to drop it off at a Purolator depot. We don't have one in my community. The closest is almost an hour away. I hav...

Stephen3 by Neighbour
  • 846 Views
  • 1 replies
  • 1 kudos

Resolved! Getting a number

Hi everyone, There is a number out there that is not currently registered to anyone, but it appears to be with the carrier of Telus.That said, I was wondering how it would be possible to get that number... I understand that creating a mobility accoun...

Prepaid airtime

Hello,Something very strange is happening with my account. I got a message, supposedly from TELUS, advising me that my 100 airtime minutes have expired, but when I check on the MyTELUS app it shows that I haven’t used any minutes. Any thoughts on wha...

Is reauthid.com actually linked to Telus?

I signed up for a deal on a USA / Canada / Mexico roaming plan that I saw advertised on the Telus website during Black Friday, and then nothing really happened: no updates about the status of the order for days on end.I called to follow up a couple o...

LG8192 by Neighbour
  • 2910 Views
  • 5 replies
  • 2 kudos

Plan Discrepancy

I get calls from Telus almost daily, and one day I bite. I'm looking for new mobility services for myself and my son in Uni and the offer was "unlimited high speed data, call and texts for $35/mos, plus the $70 activation fee, so for the first 7 mos ...

kelij by Friendly Neighbour
  • 2826 Views
  • 8 replies
  • 0 kudos
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