We live in Brampton and two door to door reps, Rissalat and Tayden, sold us on the internet, phone, and TV bundle a few weeks ago. They said the Stream+ Premium would be FREE with the bundle but no such service exists (it is $43 a month, minus $28 fo...
Is there anyone working today? I have been sitting on hold waiting for an agent for over 2 hours today. Between Thursday and Friday I was on the phone for 7:10 min with the agents without a resolution to the issue. What's happening with Telus?
I get a link to the price match garuntes form that takes me back to the main help page no form. I've called in twice, spent 6 hours on hold and no one will help me. Does the program still exist? Does anyone have access to the form?
Hi,Is there a phone number I can call to speak with a rep? My prepaid account was topped up at the beginning of the month. The account states that it does not expire until April 29th. I have been unable to send or receive and messages since. Was not ...
I signed up for stream plus. It’s an extremely frustrating process to link each service. Can’t there be a simple way instead of jumping through hoops??!? anyways i have a disney account. How do I link my Telus account to Disney?
After numerous calls from Telus to return my mobility services I decided I was going to do that. In My Telus they provided an offer that was hard to pass and I used the online tool to apply and selected to bring back my device. The tool did not allow...
I can no longer use my app on my iphone, when I try to use the mytelus app it says something went wrong and wants me to reset my password which I have done several times but cannot log in. I can log in via a web browser on my laptop but cannot with m...
In August of 2024 I upgraded my phone, walked out of the store with my S22 and new S24 in hand, and waited the hours for my new phone to fully organize itself. The old phone went into the junk drawer where it was forgotten. Fast forward to November 2...
I am trying to return a purchase which i made online. I have sent several emails and made several phone calls didn't receive any response regarding the label they say 3to5 days or 7to10. But haven't received anything yet..I see in this forum that all...
I am a Telus internet customer and was trying to move my cell phones (3) to Telus only to run into an incomprehensible cluster. I was already logged into My Telus and placed the order online only to be asked to log in again during the order, which I ...
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