Hi all, I received a call with an attractive promotional offer. I asked for it to be verified via email and they sent an email from - [email protected]. The email was a little short on details so I asked for further clarification, which ...
How do we get every single person who thought it was OK to preface marketing and advertisement texts from Telus with [Urgent!] fired? Its absolutely unforgivable behaviour.
I’m facing a serious issue with Telus that’s impacting my business and personal communications. While traveling in Mexico, I was advised to switch to a $115/month plan to avoid roaming charges, but Telus never activated it. Instead, charges piled up ...
I got the ZTE box a month ago and when i make or recieve a call antenna led turn oranges. the user guide say the device connect to UTMS when led are oranges. I tought this was an LTE device. Voice call quality is very poor compared to a call made fro...
So Telus gave me a deal which included a new phone. Pretty sure it’s not a scam, but time will tell. The phone arrived Friday Mar 14 but it was the wrong one. A Telus rep called me to rectify the situation and sent a label to return the phone I had r...
I have a Canada US Mex plan and I arrived in Mexico and my phone won’t connect. It worked in USA and then when I took it off airplane mode after the flight to Mexico it wouldn’t connect. I’ve reset the phone, the network settings, chosen all 5 carrie...
I have this plan with a promo that lasts for one year. If I renew this plan at the end of the first year does the promo also renew for another year?
@TELUS_Support Can you please message me as well. I have the exact same problem.
A Pakistani company called Expert Tech Solutions, which impersonates Canadian telecommunications companies to defraud unsuspecting victims. They offer TELUS customers a deal on a new phone and trick them into changing the password to their mobility a...
We live in Brampton and two door to door reps, Rissalat and Tayden, sold us on the internet, phone, and TV bundle a few weeks ago. They said the Stream+ Premium would be FREE with the bundle but no such service exists (it is $43 a month, minus $28 fo...
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