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Discounts not applied on my bill

Hello I just signed up for Telus mobility on black Friday for 2 people. I was offered the $55 plan for $35 and I verified with 3 different telus reps and they confirmed my plan will be $35 each totaling $70 monthly. The telus reps told me the discoun...

digitalife by • Friendly Neighbour
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TCL 20 Pro 5G device issue

A ordered a TCL 20 Pro 5G in April this year. A couple of days ago, the bottom of screen has been flashing white, as though there is an issue with the internals. The phone has not been near any water or heat. I do not want to have to purchase a new d...

Resolved! Advertisements

Why does telus insist on sending me advertising for services/deals that I already have? you'd think by now they'd have an algorithm to only send to non subscribers... especially if those subscribed can't get the deal..... its like hey here's a deal y...

Resolved! call back

scheduled a call back for today at 2pm on Nov 30 from the drop down window Telus suggested. No Call......... geeze waste of my time.

rhondaT2 by • Neighbour
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Past Account

I was a past customer from Telus in 2018. Since my account went to collections I have consolidated the amount owing. Unfortunately I do not have the Account #, I do not have old bills for it either, is there a number I can call?

Sim card

I recently ordered 2 Samsung galaxy S22 phones under the same EPP account. One of the phones says it has no phone number assigned & only one phone number is showing under my Telus account. Is the sim card defective?

Resolved! Black Friday Deal issue

I opted to get an iphone 13 with the bring it back program that made it free, along with an 85/month plan and was given a 10 dollar credit per month. This was on Friday. I got a call confirming everything on Monday, the phone arrived on Tuesday. I we...

Black Friday iPhone 13

I took Advantage of the Black Friday deal and ordered a new iPhone 13.It’s been 5 days now and haven’t received any updates. Wondering if anyone is in the same boat?Tried to contact customer support but it just keeps saying they are closed

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