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Verification Codes from other businesses

I am having issues receiving verification codes from other business (ie Presto) to confirm purchases etc. I am not receiving those codes to my iPhone 11. I have checked all the settings and they seem good for not blocking any messages, reset the netw...

Upgrade

When upgrading or canceling a line:I have the TELUS Easy Payment and the Device Discount.What I am asking is if I was to upgrade or cancel this line would it be:Easy Payment Balance + Device Discount = Total amount owed ?If not how would the total am...

matt5 by • Neighbour
  • 1679 Views
  • 1 replies
  • 0 kudos

Got unknown inbound call

I was charged for 2 inbound calls on Dec 5th but I didn't make or receive any call at the indicated times. No any record on my phone either. What could be the possible reasons for it?

Azteker by • Organizer
  • 3548 Views
  • 6 replies
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5G speed poor. Worse than LTE+ on Koodo

I just switched to Telus 50GB unlimited and my speeds on 5G are slower than I had on Koodo. I called tech support and it was elevated 2 levels and I was told the service in my area for 5G was poor. I asked where the tower for 5G was and she told me t...

SMOKESKULL by • Friendly Neighbour
  • 6534 Views
  • 4 replies
  • 1 kudos

promotional calls, offer something new

I received a call from Telus offering a $500 credit towards a telus mobility plan. and i really dont need or want that. what i do need or want would be a month of free internet, or a free house camera to add to our smarthome.I was also upset that the...

TreeB by • Neighbour
  • 4190 Views
  • 6 replies
  • 1 kudos

Wifi Calling Suddenly Not Working

Hello! I have had to use Wifi calling at home and school as service is poor in these locations. Yesterday, I came home to find my wifi calling was suddenly not working. I have tried to restart my phone, reset my network settings, turn on and off airp...

andacha by • Neighbour
  • 2313 Views
  • 1 replies
  • 0 kudos
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