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Hello,Our organization recently purchased iPhone SEs for our staff; each phone has a data plan.We want to ensure that all staff members are able to send and receive all messages (SMS, MMS, iMessage, RCS) to and from all devices (Apple, Android) when ...
Good morning,When trying to make a call, I am being thrown the error "Not registered on network". I also am seeing at the top of the screen "Emergency calls only". I have tried all the troubleshooting methods (rebooting, checking the SIM card, airpla...
I recently updated my iPhone to iOS 18.5, afterward, when I launch My Telus app, it says "Something went wrong" with message "Unfortunately, we aren't able to access your account information. Please check your internet connection or try again later"....
I factory reset my pixel 7 and sent it back, now have a pixel 9. A week after my the pixel 7 was returned my bank account was hacked and money stolen. The phone before the pixel 7 was not a return plan. So I still have that one. Was no issues until I...
I signed an agreement on Nov 30 2024 , it was about a $15 bill credit for my mobile service , and it last for 24 months. However, I just received the bill and found that the $15 bill credit didn't apply. Would you explain what happened?
Hello,My wife and I each upgraded our Pixel 7s to Pixel 9s. Her upgrade went well, but mine had issues. Phones are all Telus phones. Since upgrading, I'm not able to send RCS messages with Google Messages to iPhone users that have RCS messages enable...
Telus made me an offer of a bill credit and waiver of remaining device balance if I renew for iPhone 16 series phone. But, when I try to order the phone, it wants me to pay the device balance and no mention of a bill credit. I’m scared to pull the tr...
Why all the number nobody answer ? By person in store they did nothing ! I just want close my voicemail service is that so difficult ? Never use again ! Bad signal , bad data connection ! Piece of ********** !
I changed my number weeks ago. I can make and receive calls but the number has not changed in the settings and I cannot access my voicemail.
I transferred the data from my old iPad to a new iPad now Telus is not working. Might be some SIM confusion, but do you think I can talk to anyone Tecnical at Telus? Customer service at Telus is non-existent.
