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Hi everyone,I’m hoping to get some guidance or assistance from Telus support or anyone who’s dealt with a similar issue.Two days ago, I purchased a phone from Rogers. Before the return window expired, a Telus representative assured me that porting my...
so I was told to pay 52.00 a month and 35 a month for the line . the phone cost now is lowered why can they not lower the cost of my unit ? thanks S25 Aultra here
Ordered a new SIM card from Telus to swap into a iPhone 7. I can’t get it to fit, seems like a hair too big and maybe not long enough. Gold side up right???? I can get to fit white side up only. .
I got a phone upgrade, Nov 23/2024 and the phone that I received (Nov 30) was not the one that I wanted (my fault). I returned by UPS (Dec 2) but the package was 'lost' between warehouse and address. Talked to an agent (Sabrina) who said that she wou...
Could someone at Telus please contact me about the daily (sometimes multiple) calls I am getting from a telemarketing firm promoting Telus mobility? It needs to stop.
Bring it back is an extreme scam of a system. There’s no notifications about it ending, there’s no notice or flag for it ending nothing. We realized that our Bring it Back contract ended last month and tried to get a new phone today (17 days past) to...
Is it only me that is frustrated with Telus? I keep getting calls from Telus to upgrade my phone and the phone I pick is not available and they tell me to pic another and they will change it to the phone I want. Except I never click it because there ...
Hello,Our organization recently purchased iPhone SEs for our staff; each phone has a data plan.We want to ensure that all staff members are able to send and receive all messages (SMS, MMS, iMessage, RCS) to and from all devices (Apple, Android) when ...
Good morning,When trying to make a call, I am being thrown the error "Not registered on network". I also am seeing at the top of the screen "Emergency calls only". I have tried all the troubleshooting methods (rebooting, checking the SIM card, airpla...
I recently updated my iPhone to iOS 18.5, afterward, when I launch My Telus app, it says "Something went wrong" with message "Unfortunately, we aren't able to access your account information. Please check your internet connection or try again later"....
