Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

Email to sms from InTime scheduling software

Hello I work for a company that uses InTime scheduling software and they send a text for scheduling I don’t receive any texts. Sometimes I will get a random one. This is happening to all the people that use Telus or kudos

Addymack by Neighbour
  • 165 Views
  • 1 replies
  • 0 kudos

Contact support

So I spent the last 3 hours trying to add data to my oldest phone with no success. I phoned Bell and will have a 25 dollar savings on having data on 2 out of 3 phones. Solely on not able to talk to a representative a 23 year old client is switching t...

Ajherle by Neighbour
  • 250 Views
  • 2 replies
  • 1 kudos

Easy roam too expensive

With eSIMs when travellings easy roam offers little to no benefit. It doesn't make sense to offer a service for so much money when eSIMs allow for all the connection you need on $1/ GB cost.

SZ23 by Neighbour
  • 230 Views
  • 2 replies
  • 0 kudos

Canada Post Lost Iphone 16

I purchased the iphone 16 in September and it shows it was out for shipping with Canada Post September 26th, in my City. To date, I have not yet received my phone, I paid nearly $1500 up front and am being billed $20.00 a month for easy financing on ...

Erica81 by Neighbour
  • 187 Views
  • 1 replies
  • 0 kudos

Resolved! Over charging me Every single month

I am very ill and I have been dealing with overcharging me every single month. I have been on the phone with countless different parties ( over 20 hours in the last five months ) and they have cut my phone off over and over again because of their scr...

Why am I paying for 2 contracts because I got an operator

Around Dec 2023, I reported my S21 lost/stolen to a Telus operator. Instead of telling me that Telus does not provide the insurance offered, she sent me a new phone on a new line. Since Dec 2023, I have been paying for 2 contracts and 2 devices. Even...

Ray71 by Neighbour
  • 336 Views
  • 3 replies
  • 0 kudos