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Hi all, I received a call with an attractive promotional offer. I asked for it to be verified via email and they sent an email from - [email protected]. The email was a little short on details so I asked for further clarification, which ...
I’m facing a serious issue with Telus that’s impacting my business and personal communications. While traveling in Mexico, I was advised to switch to a $115/month plan to avoid roaming charges, but Telus never activated it. Instead, charges piled up ...
So Telus gave me a deal which included a new phone. Pretty sure it’s not a scam, but time will tell. The phone arrived Friday Mar 14 but it was the wrong one. A Telus rep called me to rectify the situation and sent a label to return the phone I had r...
We live in Brampton and two door to door reps, Rissalat and Tayden, sold us on the internet, phone, and TV bundle a few weeks ago. They said the Stream+ Premium would be FREE with the bundle but no such service exists (it is $43 a month, minus $28 fo...
I can no longer use my app on my iphone, when I try to use the mytelus app it says something went wrong and wants me to reset my password which I have done several times but cannot log in. I can log in via a web browser on my laptop but cannot with m...
In August of 2024 I upgraded my phone, walked out of the store with my S22 and new S24 in hand, and waited the hours for my new phone to fully organize itself. The old phone went into the junk drawer where it was forgotten. Fast forward to November 2...
I am trying to return a purchase which i made online. I have sent several emails and made several phone calls didn't receive any response regarding the label they say 3to5 days or 7to10. But haven't received anything yet..I see in this forum that all...
Hi! Does anyone know if Telus will still connect an old school flip phone? For context, I want to buy a 4G flip phone for daily use. I’m tired of my smartphone. However, the Telus site doesn't seem to show any plans or devices that correspond to my n...
So I was told plan is 35 $ a month and phone 52.00 a month they still have me on my old contract for samsung A54 I t was suppose to be cleared off and put on to samsung S25 Aultran and tallk text only what the heck is going on ?
Sent my bring it back phone in the beginning of January. Confirmed it arrived. Still do not have a credit on my bill for the returned phone. Getting really frustrated!!!
