Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

Looks like something’s gone wrong.

Every time I try to get a new device I get this error. The subscriber is eligible for a new phone. The account has a $0 balance. I get to Device payment options and that’s what it says. I have tried on mobile and web on computer

Gamble by Neighbour
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  • 1 replies
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Moto G Pure

So we recently got a whole bunch of Moto G Pure for the business. Decent phones, but Telus has sold them with a 32bit os. (The phone is 64Bit). We need 64 bit to run required applications. I spoke to Telus reps and they have informed me that Telus do...

Galaxy Watch LTE with Exclusive Partner Plan

I am on the Exclusive Partner Program. Bought a Galaxy Watch 4 Classic LTE and my Wearable app said "there is no plan for your device in your country", or something like that. A person at the Telus Mobility store agreed, and a one hour call with Tech...

cammit1 by Neighbour
  • 83 Views
  • 1 replies
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Certified pre-owned

Hi there! Can you purchase a certified pre-owned iPhone outright through Telus? All I see is the option for bring it back. I’d like to just buy it outright. Thanks.

Mrdeanw by Neighbour
  • 112 Views
  • 1 replies
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International calls

Hi everyone community!Does anyone know about how to block international calls in Telus? I mean, to avoid calling to an international contact.Thank you so much for your support!

Issue with number sim and number porting

I ported my number from Bell to Telus last night in store and it wouldn't activate. The store clerk told me to call Customer Support the next day (today) because they were closed. I called today using someone else's phone to find out there was an err...

LizPixel by Neighbour
  • 311 Views
  • 2 replies
  • 0 kudos