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So we recently got a whole bunch of Moto G Pure for the business. Decent phones, but Telus has sold them with a 32bit os. (The phone is 64Bit). We need 64 bit to run required applications. I spoke to Telus reps and they have informed me that Telus do...
How long on average does it take for something to be delivered after it ships?
My recent bill has 5 charges over 5 days for ER/VC ROAM/VOY USA. I contacted support and all they said so far is that I used my phone in the USA for 5 days. That's impossible as I've been in Toronto. There are also two phone calls made to numbers in ...
I am on the Exclusive Partner Program. Bought a Galaxy Watch 4 Classic LTE and my Wearable app said "there is no plan for your device in your country", or something like that. A person at the Telus Mobility store agreed, and a one hour call with Tech...
Hi there! Can you purchase a certified pre-owned iPhone outright through Telus? All I see is the option for bring it back. I’d like to just buy it outright. Thanks.
Hi everyone community!Does anyone know about how to block international calls in Telus? I mean, to avoid calling to an international contact.Thank you so much for your support!
I'm looking for a simple, low cost, easy to use cell phone that includes an actual real keyboard. Apart from blackberries, which are often not useable anymore, anyone have any suggestions about brands/places to shop online, etc. Phone must work with ...
I ported my number from Bell to Telus last night in store and it wouldn't activate. The store clerk told me to call Customer Support the next day (today) because they were closed. I called today using someone else's phone to find out there was an err...
I recently had to send my phone back for bring it back. I'm worried how long everyone had to wait for a credit. It says I'm supposed to be receiving a credit because my phone was worth more than I owe. They have had my phone now for two weeks. The st...
After switching to a different mobile company, how can I get my available credits back?
