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Mirmir1
Neighbour
Joined 2 years ago
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Price increase
The price of my service increased without a notice. When I contacted Telus they tell me the increase was sent on a bill a few months ago on page 11 of 12. The increase was for 3G service on a phone I have they said. When I gave them the info on the phone they tell me yes our mistake we will fix it after being on hold for 1 1/2 hours. I ‘HAD’ automatic bill payment on the account and noticed the increase still there 10 days later when the money was automatically taken out by them again I call and same story 1 1/2 hours again and I THINK they finally got it correct. No more auto payments for me. Does anyone read every bill word for word to see info on bills that are online only.1.8KViews0likes2Comments