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Galaxy Watch LTE with Exclusive Partner Plan

cammit1
Neighbour

I am on the Exclusive Partner Program.  Bought a Galaxy Watch 4 Classic LTE and my Wearable app said "there is no plan for your device in your country", or something like that.  A person at the Telus Mobility store agreed, and a one hour call with Tech Support seemed to confirm it.  I have since returned the watch.  Can it be true that the EPP will not support an LTE smartwatch?  And if it will can I use one bought from a private sale?  

 

Just to be clear, I am looking for an LTE watch.  Not solely bluetooth.  I want to use my watch like a phone with my phone nowhere near.  Thanks. 

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

"Connected device" for tablets and smartwatches is generally a $15 add-on feature to plans that don't include it. Some plans will include connected devices such as smartwatches. When looking over the details of a plan look for the following "data sharing on your first connected device when you finance on a 2-year term."


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